Hear directly from my clients about the impact of our conversations. Whether it's overcoming anxiety, developing leadership skills, or finding a better work-life balance, these stories highlight the real-world results of the IMPACT Model.
"Mark is so much more than a coach/therapist. At our first meeting, he asked me something along the lines of what I wanted/didn't want from the process, and one of the things I said was "please don't keep asking me 'how I feel' about xyz" - because that had been my prior experience elsewhere. I wanted to work with someone who would challenge my thinking and keep me future-focussed rather than dwell on feelings, and Mark certainly didn't let me down. Working with him has empowered me to make changes in my business(es), and start stepping away from what was holding me back. He has helped me to understand and acknowledge the causes of various issues, but instead of raking over the past - you can't change it - he has helped me to identify, use and strengthen my natural skills and resources to build confidence from the starting point of 'now'. He has given me life skills that have been, and will continue to be, invaluable in business - dealing with difficult working relationships, challenging the strategy, and building my boundaries. In particular, his understanding of setting up and growing a business made me feel like I had an ally, in a self-employment situation that can be difficult to fully empathise with if you don't have that experience. Mark's IMPACT Model has been especially helpful in giving me a framework to understand what's happening and why. I highly recommend Mark as an insightful, proactive and empathic coach who helps make sense of things by understanding your situation and then expertly applying the right balance of challenge and support."
— Tracey
"Mark is a skilled therapist and coach. His IMPACT Model is brilliant, helping people understand how our thoughts and feelings affect our behaviour and choices. I highly recommend him for people dealing with anxiety, relationship issues and emotional regulation."
— Dr Susan Blumberg, Parenting and Family Coach
"Quite simply, Mark has changed my life. Over the last 15 months, his IMPACT Model has completely surpassed my expectations. It has helped me to manage multiple situations through to positive outcomes, and he continues to work with me at our regular sessions. I can't thank Mark enough for his ongoing support, perspective and reassurance. He is personable, professional and an expert in his field."
— Matt Cadden, Senior Manager at PWC
"Mark has been a great help for me in establishing a much better work/life balance. He initially identified the issues and we set about working together to change. He helped me establish key indicators to concentrate on and to look out for any warning signs."
— James Brown, Channel Controller – OOH at Mission Foods
"I have been attending monthly coaching sessions with Mark for the last 18 months. In that time, I have found Mark to be an excellent coach and I measure this by the improvements I have made in both my personal and professional life. The work we have done together has allowed me to unearth/tackle recurring issues and feelings I have had most of my adult life. I now feel I understand myself more and also have a greater skill set to not only lead a happier life but also be a more fulfilled and successful person."
— Chris White
"When I first met Mark, my life was like a mess and I could not face the changes that I had in my life (changing the environment as I moved from the UK to Iraq, and change in my personal life status to be a mum with a little boy and carrying his responsibilities alone). Mark was the coach who supported me to be a strong person to face all these difficulties in a calm way with self-esteem, self-peace, and to appreciate myself (always). I learnt lots of strategies to deal with difficulties in life and all bad experiences with a hopeful future. Now, I am achieving my goals in life with a smile on my face and I am the person that I would love to be. Really appreciated these sessions. Honestly, I would highly recommend contacting him for life coaching as he is a highly skilled coach in his field."
— Dhuha
"Mark helped me to understand myself better and recognise the qualities and value that I contribute within my role and personal life. The constant pressure of never feeling good enough and being hard on myself had taken its toll and I was at a low point in my life. With Mark's coaching and support I can now recognise my patterns and before I allow them to take over me and crush my confidence and self-worth, I am now learning to manage them in a more positive and effective approach. It's important to remember there will always be more challenging and difficult days but learning to accept who you are and what you bring has been a game changer for me. On a personal note I am feeling far braver and more confident about myself and the future having worked with Mark."
— Gail Summers, Site People Lead at Bradgate Bakery
"Highly recommend Mark - he has been a great coach navigating a stretching career move abroad. Mark's experience in mental health and coaching has been a great balance - not only supporting as a business performance coach - but being able to deep dive into the mental health/psychology side where needed to help understand the 'why'. Reading his book in parallel is extremely helpful and is referred to throughout the sessions, which makes the experience much more tangible than other coaches. Mark will also tailor the sessions/packages and he will be open and honest with his support - no upselling or pitches for any more time than is needed. Thanks again!"
— Ben McNally, Senior Finance Manager, Sales USA
"Before starting the programme, I knew I had to change I just didn’t know how or what it would look like. I went round and round in circles, never really getting anywhere. Mark helped me to look at all areas of my life, he helped me to identify where I most wanted to change and he gently challenged and coached me to make those changes. Now I can honestly say I feel happy, genuinely happy, the kind of happy that makes you feel light and see the good things in life. It wasn’t about looking back but about moving forward. A step-by-step guide to making life altering changes to create the life I desired. It's so nice to feel life in balance instead of it being a constant battle. Mark has been the catalyst for this change, he has helped me to get to a place where change was just the natural progression. Life’s not 100% perfect but I know how to better deal with it when it’s not. Mark really cares and wants to help, the course set a lot of wheels in motion all centred around valuing myself. The great thing about the conversations we have is that he always gives me perspective, leaves me feeling positive and gives me something to think about. I am so grateful for his support, guidance and help."
— Lia
"Which meant that I got to shape my support in a way that suited me, not him. He was endlessly inventive and showed a level of belief in me that stays with me to this day."
— Laura
"After several weeks of research and deliberation I contacted Mark to help with a transition at work. There was no great crisis or immediate problem to resolve but I felt that getting some professional help to succeed in a promotion would be an investment in my career... and I’m so glad I did. Not only did Mark help me to succeed through the promotion but he also worked with me to uncover some old ideas that I had about myself and then to develop a stronger and more up to date self-image. Mark is encouraging and incredibly knowledgeable but challenging too. The insights I have gained from my time with Mark have made a significant difference to my perspective on life generally as well as work."
— Suzanne
"Coming to Mark I was struggling to control my low moods and eating habits. In a small number of sessions we managed to attack the root of the problem much better than other types of therapy I have tried before. I feel much more in control of my emotions and rarely find myself over eating. A real difference to talking therapies and CBT that I have used in the past. I cannot recommend Mark enough, a genuinely nice guy with a lot to offer."
— Rob Harrison
"Dear Mark – Hello this is Petra. I just wanted to say thank you so much for your help with the counselling. I know I didn’t attend the last session as I felt that things were getting much better. I also wanted to let you know that I’ve finished my degree and I got into graduate fashion week. So thank you so much! I don’t think I’d be where I am now if I didn’t go to counselling and had the support I’d received."
— Petra
"What I’d like to say to anyone who is in business and who has both personal and work issues to work through is this: Mark is proactive, he actually helps. He doesn’t sit and ask “what do you think?” he gives practical, useable solutions, while being supportive, caring and generally brilliant and I can’t thank him enough. His sessions were incredibly helpful and really gave me clarity on the things that were bothering me. Very many thanks."
— Sarah
